Customer Service Shipping

SHIPPING INFORMATION

We currently only offer shipping to the the United States.

When will my order ship?

We ship fast! Most non-personalized orders are shipped out in 1-3 business days. Most personalized items process within 5-7 business days. Each individual product description includes that product’s processing time. Processing is calculated in business days. For example, if you place an order on Monday, 3 business days from then is Thursday so your order should be shipped Thursday. However, keep in mind if you place your order on the weekend, a holiday or past 2pm ET, processing time begins the following business day. For example, if a non-personalized order is placed at 3:00pm on Monday, it will ship by the coming Friday.

If your order contains a personalized item, your order will not be shipped out until the personalized item is complete. If you are in a rush and need to have items ship separately, please send us an email and let us know. A separate shipping cost will be charged to you for separate shipments.

When will I receive my order?

Delivery times are calculated as such: production time + shipping time = delivery time. For example, production time (1-3 business days) + shipping time (2-3 day USPS priority shipping) = 6 business days from the date you ordered for your order to arrive to you.

Incorrect Addresses

Please make sure that your shipping address is correct. We are not responsible for delays or losses due to incorrect shipping addresses.

Tracking

An email with a tracking number will be emailed to you once your order is shipped. You can also check the status of you order by logging into your account. Additionally, you can also use our order tracking page to track your order.

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