The production time is 2-3 business days. This item will ship out 2-3 business days after you place the order. Then there is time in transit which depends on the type of shipping that you pick at checkout. To calculate when this should arrive to you, add the production time and the shipping time.
We will accept returns up to 15 days after you received the order. We do not accept any returns after the 15 day time period has passed.
Returned products must be in their original packaging and unopened. We do not accept returns on products that have been opened and do not have their original packaging.
The return shipping is the responsibility of the buyer. We will not pay for the shipping back to us.
If you wish to return something, please ship the item back to us at this address:
Chicfetti.com 931 N SR 434 Suite 1201-323 Altamonte Springs, FL 32714
Email usthe tracking number for the package once the return has shipped.
For custom products such as monogrammed items, returns are only available for items that are our error. Otherwise, returns on personalized items are not accepted. Please choose carefully and make sure you are entering in your personalization information correctly.
Please inspect your purchase as soon as it arrives. Damage claims on shipped items must be made within 48 hours of package arrival. No claims can be made after 48 hours. No exceptions. If for some reason there is damage or defect to your item, please take a digital photo of the item and the package and notify usimmediately.