FAQ
Orders
An email with a tracking number will be emailed to you once your order is shipped. You can also check the status of you order by logging into your account.
We ship fast! Most non-personalized orders are shipped out in 1-3 business days. Most personalized items process within 5-7 business days. Each individual product description includes that product’s processing time. Processing is calculated in business days. For example, if you place an order on Monday, 3 business days from then is Thursday so your order should be shipped Thursday. However, keep in mind if you place your order on the weekend, a holiday or past 12pm ET, processing time begins the following business day. For example, if a non-personalized order is placed at 3:00pm on Monday, it will ship by the coming Friday.
Delivery times are calculated as such: processing time + shipping time = estimated delivery date. For example, processing time (1-3 business days) + shipping time (1-4 day USPS priority shipping) = 7 business days from the date you ordered for your order to arrive to you.
Our system automatically processes your order as quickly as possible. For that reason, wemay notbe able to make changes to or cancel your order after it has been submitted. Please contact us as soon as possible regarding cancelling or changing your order and we can let you know if we can accommodate your request. Once an order has been shipped, it cannot be altered in any way.
Digital items are delivered via email to the email address that you use when you place the order. You will receive a separate email from Corjl after you place the order with a download link and instructions on how to access your digital file.
Shipping & Returns
At this time, we are only shipping to the US.
We ship from the USA. Most non-personalized orders are shipped out in 1-3 business days. Most personalized items process within 5-7 business days. Each individual product description includes that product’s processing time. Processing is calculated in business days. For example, if you place an order on Monday, 3 business days from then is Thursday so your order should be shipped Thursday. However, keep in mind if you place your order on the weekend, a holiday or past 12pm ET, processing time begins the following business day. For example, if a non-personalized order is placed at 3:00pm on Monday, it will ship by the coming Friday.
If your order contains a personalized item, your order will not be shipped out until the personalized item is complete. If you are in a rush and need to have items ship separately, please place separate orders.
Estimated delivery dates are calculated as such: processing time + shipping time = estimated delivery date. For example, processing time (1-3 business days) + shipping time (1-4 day USPS priority shipping) = 7 business days from the date you ordered for your order to arrive to you.
Flat rate & Free shipping: 3-8 business days after the order ships
Priority shipping: 1-4 business days after the order ships
Express shipping: 1-2 business days after the order ships
UPS 2 Day: 2 business days after the order ships
UPS Next Day Air: 1 business day after the order ships